FAQs

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Frequently asked questions:

How much does it cost to join DWG?


Our fees vary depending on the which services a member organization would like to access, and which currency they are using to pay. Please arrange a call with our Community Manager to discuss your requirements.

Which organizations are eligible to join DWG?


Partner organizations tend to be larger enterprises, such as Fortune 1000 companies or equivalent. We welcome partners from both the private and public sectors. Please contact us if you would like to discuss eligibility.

Who should participate from my organization?


Participants usually come from the multiple functions associated with the intranet and digital workplace. This may be the core intranet team and relevant colleagues from internal communications, IT, marketing, digital marketing, Knowledge Management, HR, PMO or from the Executive Office. Their roles are generally at manager and VP/Director level.

How many people from my organization can participate?


We encourage multiple people from your organization to be involved. There will be a maximum number of accounts for the DWG extranet, based on your tier of membership. There are also limits on the number of people who can attend member meetings or take part in a benchmarking evaluation. However we are pleased to discuss special needs. Please contact us if you would like more information.

What happened to the Intranet Benchmarking Forum (IBF)?


The Digital Workplace Forum and the Intranet Benchmarking Forum were previously managed as separate brands within the wider Digital Workplace Group. Recognizing the convergence of intranet functions and the broader digital workplace ecosystem, in 2014 these entities were merged into the Digital Workplace Group.

What’s the difference between 'digital workplace' and 'intranet'?


We regard the intranet as a very important delivery channel within the wider digital workplace. The digital workplace also takes in tools such Yammer, HR self-service, messaging and social platforms.

How do you ensure the independence of your benchmarking and consulting projects?


We know that our consulting support must never compromise the impartiality that is core to our benchmarking service.

The Digital Workplace Group has checks and balances in place to ensure there is clear separation between benchmarking and consulting. This separation is vital and resilient. We ensure that consultants do not have access to benchmarking data that clients don’t want them to see. And we never seek consulting opportunities off the back of our benchmarking.

How do you ensure confidentiality?


We are absolutely rigorous in ensuring the confidentiality of DWG Member data and opinions. This is of utmost importance to us and has been a central beam of our offering at DWG since day one. We build confidentiality requirements into all our contracts and agreements with employees, freelancers and other third parties. Where non-partner organizations are involved in events, for example, Non-Disclosure Agreements are applied.

What are the benefits of joining?


You can see some of the benefits on our “Business case for membership” page.

What is the difference between a Digital Workplace Live Subscriber and a DWG Member?


Subscribers to Digital Workplace Live can view each month’s live episode of Digital Workplace Live and the video library of past episodes. This is just a small subset of the full service available to DWG members.

DWG members 1) receive benchmarking evaluations and have access to benchmarking league tables, 2) can attend all member meetings and online Knowledge Exchanges and 3) can access the full DWG research library.

What happened to the Digital Workplace Maturity Model?


We have updated and re-worked the Digital Workplace Maturity Model to match our latest thinking and experiences. The model has now been superceded by Digital Workplace Mapping.

Who are the DWG members?


Please visit our members page for a list of all our members. Some members have chosen to keep their identity confidential.

I’m not interested in becoming an DWG member at the moment, but I’d like your advice on a project. Can you help?


Yes, we can. We offer a consulting offering to non-partner organizations through our Digital Workplace Consulting arm.

Are you based in the UK or the US?


Both. DWG has registered offices in both the UK and the US.

Where is your head office?


We don’t have a permanent physical head office, although staff and associates meet physically at least once a month for a co-working day, as well as at member meetings. Our experiences in this area have been very positive. It has helped shape our experiences and views on the digital workplace. You can find out more about this aspect of the Digital Workplace Group in Paul Miller’s book ‘The Digital Workplace: How Technology is Liberating Work.’

Who owns DWG?


DWG is independently owned. As part of the Digital Workplace Group, it is owned by The Digital Workplace Forum Group Ltd, a UK-registered company. Paul Miller is the majority shareholder.

Can I book Paul Miller to speak at my event?


Paul Miller does occasionally speak at events. If you’re interested in booking Paul please email Faye Andrews with details in the first instance, or call her on +44(0)7788 921066.